When will you ship my order?
For quantities under 500pcs, we maintain ready stock and can ship the same day. We prioritize fast logistics to help our clients maintain efficient cash flow.
Are OEM products the same as the original versions?
Yes, OEM products feature identical performance and specifications as the original versions, typically only differing in model numbers.
What is the warranty policy for your products?
We provide a comprehensive one-year warranty on our products to ensure your peace of mind and long-term reliability.
How do I get technical support if I don't know how to use the product?
Don't worry. We provide professional online guidance, including detailed videos and pictures, to help you through every step of the installation and operation process.
What payment methods do you support?
We accept a wide range of payment methods including T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, and Escrow.
Does the factory follow ethical labor practices?
We strictly respect human rights and labor standards. We ensure a professional working environment where employees are not required to work excessive overtime.
Soweglow Solar
