Frequently Asked Questions
Does your company allow overtime working?
We strictly respect human rights. Our employees are not allowed to work overtime.
When will you ship my order?
For orders under 500pcs, all items are in stock and can be sent out on the same day. We prioritize helping our clients speed up their cash flow.
Are OEM products the same as the original?
Yes, OEM products have all the same features as the original versions, just with a different model number.
Do you offer OEM services or branding?
Yes, we provide OEM services to print your logo on the products. We have minimum order quantities (MOQ) for this service, which vary by product. Please reach out to our team for details.
What is the warranty policy?
We provide a two-year warranty on our products.
Can I become an agent?
Yes, if you are interested in becoming our agent, please contact us for further cooperation details.
Soweglow Solar
